Macbook Pro Battery problems
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Author: combi31
Started: October 28, 2009, 6:28:04 am
Target: Apple service
Category: Economy & Business
Supporters:

36
Goal:

1,000,000
Goal Progress:

1% Complete
Status

Active
The Apple Macbook Pro 17\\\\\\\" is an excellent machine, but - there are at least two problems that I, and many others have experienced that appear to be a definite design flaw.
One is the power transformer that after a short time completely wears out the cable at entry to the unit. I have replaced mine 4 times and I take great care to rewind the cable after use EVERY time - that has cost me over 400 euros over 2 years. The other problem is the battery unit which expanded so much that it almost exploded in the computer.
The people I spoke to in Apple France say that this is normal \\\\\\\"wear & tear\\\\\\\" - A battery exploding - I don\\\\\\\'t think so!
I can accept that a battery can lose it charge after a certain number of cycles - but exploding is something else.
There are many posts on Internet regarding this problem and Apple have apparently changed their supplier for these batteries but have failed to recognise that this is in fact a design fault - which, to my mind is totally unacceptable for a computer that costs as much as the Macbook Pro 17\\\\\\\" costs.
I was directed from Apple service to this place - no names givven just an email address who even ignore my messages and totally do not communicate - I think they call themselves customer services !
See for yourself the pictures and decide whether this is in fact, \\\\\\\"Normal Wear & Tear\\\\\\\".

Thank you for signing this petition.




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Signatures
John Lang448 said 11/06/09, 3:55 am (verified)
I support this petition.
#36

Alexandra Scoffield said 10/28/09, 7:54 am (verified)
I support this petition.
#35

michel03 said 10/28/09, 7:52 am (verified)
I support this petition.
#34

CR LeTraitre said 10/28/09, 7:49 am (verified)
I support this petition.
#33

Kelly Rewier said 10/28/09, 7:46 am (verified)
I support this petition.
#32

Blizter said 10/28/09, 7:43 am (verified)
I support this petition.
#31

Horst Peter said 10/28/09, 7:40 am (verified)
I support this petition.
#30

Jörg Hitlersson said 10/28/09, 7:37 am (verified)
I support this petition.
#29

bob smith said 10/28/09, 7:35 am (verified)
I support this petition.
#28

A. Gillespie said 10/28/09, 7:32 am (verified)
I support this petition.
#27

Pee Wee Herman said 10/28/09, 7:29 am (verified)
I support this petition.
#26

Isaac Luther 1239554248 said 10/28/09, 7:27 am (verified)
I support this petition.
#25

Danny said 10/28/09, 7:25 am (verified)
I support this petition.
#24

phill said 10/28/09, 7:22 am (verified)
I support this petition.
#23

Dell Technical Support said 10/28/09, 7:19 am (verified)
I support this petition.
#22

Greg Daniels said 10/28/09, 7:16 am (verified)
I support this petition.
#21

Scott Johnson said 10/28/09, 7:13 am (verified)
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#20

Jason Wallington said 10/28/09, 7:12 am (verified)
I support this petition.
#19

john Doe said 10/28/09, 7:10 am (verified)
I support this petition.
#18

John Winters 1234912915 said 10/28/09, 7:07 am (verified)
I support this petition.
#17