BD300 Broken after YouTube Firmware Update
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Author: rjaeger
Started: May 4, 2009, 11:25:08 am
Target: LG Electronics
Supporters:

229
Goal:

1,000
Goal Progress:

23% Complete
Status

Active
In February of 2009, LG Electronics released a firmware update for their BD300 blu-ray player, which has prevented many owners from being able to play DVDs and blu-ray discs properly. Problems include constant skipping during playback, while some have lost the ability to playback movies altogether. It has been nearly three months since this now notorious firmware update has been released and we are still waiting for a fix. LG's response has been to require us to pay $70 to have the unit repaired for a problem they have created. This is simply unacceptable and LG should produce a fixed software update, or repair the BD300 units free-of-charge. If you are a victim of this firmware, please sign this petition to let your voice be heard!

See the following complaint threads:
http://www.engadgethd.com/2009/02/12/lgs-bd300-gets-new-firmware-update-youtube-access-included/

http://club.cdfreaks.com/f142/lg-bd300-wont-play-normal-dvd-after-firmware-update-267216/
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Added by: rjaeger on June 10, 2009, 11:44:38 am
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Discussion Forum
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Created July 3, 2009, 3:19:44 pm. 1 comments
Last post by denton kelley
Posted July 3, 2009, 3:19:44 pm


Signatures
John Gager said 14 hours ago (unverified)
I support this petition. Actually, I\'ve had to send my BD300 back before when the February update broke the player, and it appears that the new firmware update does the same as it just died. Is this how LG forces product upgrades? Well I\'ll never buy another LG product again, period!
#229

Harry Kleinsmit said 4 days ago (verified)
I support this petition.
#228

Tim Roscoe said 5 days ago (verified)
I support this petition. I called LG today, and after an hour with the \"Executive Support Team\" I was told no one else is experiencing this. I have to drive 45 mins to bring it to a store for board replacement! Brutal.. never again LG. Worst customer service from any company I have ever dealt with!
#227

marsha raymond said 6 days ago (unverified)
I support this petition.
#226

Gerard Gebbink said 1 week ago (unverified)
I support this petition.
#225

toby Pidgeon said 1 week ago (unverified)
I support this petition.
#224

July barrette said 1 week ago (unverified)
I support this petition. lg sucks. No customers services at all.
#223

Chris Nihill said 1 week ago (verified)
I support this petition.
#222

Adam Basalyga said 1 week ago (unverified)
I support this petition.
#221

Greg Sartz said 1 week ago (unverified)
I support this petition. Device worked great until \"the update\"...now I can\'t play previously working DVD\'s...and they want to charge me $69 for labor, plus my cost to ship. This is ROBBERY! -Greg
#220

Richard Smith said 1 week ago (verified)
I support this petition. Firmware updates should not remove features
#219

Josh Scott said 1 week ago (unverified)
I support this petition.
#218

Dan Fowler said 1 week ago (verified)
I support this petition.
#217

S. W. said 1 week ago (verified)
I have the same problem after the YouTube firmware update.
#216

Neel Chakraborti said 2 weeks ago (verified)
I support this petition.
#215

Steve Pecko said 2 weeks ago (unverified)
I support this petition.
#214

Gary Eakin said 3 weeks ago (unverified)
I support this petition. My BD300 does not play DVD\'s.
#213

Michelle Diebold said 3 weeks ago (unverified)
I support this petition. This is a problem that needs to be fixed. I spent hard earned money to get a quality product and this is not quality when I can no longer use it after only having it for 9 months.
#212

Jay Ward said 3 weeks ago (verified)
I support this petition.
#211

Michael Guzzetti said 3 weeks ago (unverified)
I support this petition.
#210