The service that we are paying for, we do not recieve. Instead of encouraging user activites you clearly denounce them and try every aspect in demolishing them.
We used to get over 90K User To User speeds and now your service moderators have demolished that speed to normal download rates which leave us with 3 to 4 K of download speeds max.
Please take notice of this and try to fix the problem by Tuesday otherwise we would be forced to take other actions.

your WEBSTAR modems destroy our pcs due to their laidback services. you're giving all the new users Motorola modems while the old users are plain stuck with Webstar. Change the modems. Improve the speeds. we're Paying you, we're not using this service for free. If u are a business, then act like a business.

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