Supporters:

102
Goal Progress:
We the undersigned iPhone owners have grown incomprehensibly frustrated with the quality of service and lack of 3G coverage in the US. By signing this petition we are promising to leave AT&T, even if it means abandoning the iPhone altogether. Unless service quality dramatically increases by the end of Q4, 2009 we will leave at the end of our contracts or sooner.
We know that AT&T's viability depends on retaining iPhone users. In 2009 Q3 alone, you added 3.2 million iPhone users to your ledgers. Of that, 40% were new customers. Without us your company's revenue will plummet into the red.
Over the course of time that you have had carried the iPhone we have seen minimal improvements to your network. We have all experienced on nearly a daily basis dropped calls, poor call quality, and extremely slow or no data network availability with no noticeable improvement over the years on the iPhone. This is completely unacceptable and you have forced us no other choice but to take action.
The criterion for keeping us on your service will be based on the following metrics and actions:
I. That full speed 3G coverage is completely extended to at least all major metropolitan areas (populations of 1,500,000+) and outlying communities equivalent to Verizon's 3G service speeds and coverage.
II. That your number of dropped calls due to AT&T's service is reduced by 75% or more.
III. That costs due to such improvements to your network will be wholly consumed by the company and it's subsidiaries and that there is no rise in the fees or premiums paid for service by the customer and that what is provided by your service such as minutes, bandwidth, speed or availability does not decrease. We also demand that no new fees controllable by AT&T are added for iPhone voice and/or data plans.
IV. That no feature currently present on the iPhone is reduced or removed and that no level of bandwidth limitations are put into place.
V. That your service improvements are based on additions and improvements and not reductions or restrictions on any part of the iPhone service or by reducing the quality of service for other non-iPhone AT&T customers.