Dear Knowledge Generation Bureau,

It is evident that your agents are dissatisfied with their pay (just take a look on google at some of the reviews). Similar companies like ChaCha pay their guides at least 10¢ for every question. ChaCha's answers are free and they still pay their guides more than KGB! Stop spending the 99¢ per question on commercials, and start using it toward your hardworking agents!

KGB could also start a "tips" system. After an answer is given, a message could be sent that says something like "Give this agent a tip by replying this code: XXXXX". The agent would then get an additional 10¢ or so (which would charge the phone's bill).

So the bottom line is: However you plan to go about doing it, you must start to pay your agents more! You're losing them all the time and you've gotta start treating them with more money.
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Added by: iwantmoremoney on August 2, 2009, 9:07:13 pm
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Dear Knowledge Generation Bureau,

It is evident that your agents are dissatisfied with their pay (just take a look on google at some of the reviews). Similar companies like ChaCha pay their guides 10¢-20¢ while KGB guides get paid 5¢-10¢. ChaCha's answers are free to the askers and they still pay their guides more than KGB! Stop spending the (pricey) 99¢ per question on commercials, and start using it toward your hardworking agents!

KGB could also start a "tips" system. After an answer is given, a message could be sent that says something like "Give this agent a tip by replying this code: XXXXX". The agent would then get an additional 10¢ or so (which would charge the phone's bill).

So the bottom line is: However you plan to go about doing it, you must start to pay your agents more! You're losing them all the time and you've gotta start treating them with more money.

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