Bought a prepaid. The phone was not reliable. Getting \"no service\" icon although coverage map indicated \"best coverage.\" Customer service was horrible. Could not understand a thing they were saying. Indian call center bounced me from one condescending dot head to another. Finally sent phone in for refund. Also had purchased $100 minutes. They refunded for phone, but not unused minutes. Getting run around from indians again. I bought ATT prepaid. Excellent service and product.