http://www.petitionspot.com/petitions/billheard/ Agreement: <bold>I, the undersigned, agree to never puchase a GM vehicle from Bill Heard Chevrolet or another GM/Chevrolet dealership until Earl Kieselhorst&#39;s car is returned and a public apology is issued.</bold> This petition relates to the following news story: NewsChannel 5 Investigates: Dealership Doesn&#39;t Like Deal, Takes Car Back Posted: 7/17/2006 9:55:00 PM Updated: 7/17/2006 11:23:17 PM NewsChannel 5 Investigates: Dealership Doesn&#39;t Like Deal, Takes Car Back Car dealers are often the butt of jokes. But one local truck buyer is not laughing about the deal that he got -- and lost. Consumer advocates say this case raises lots of questions about how a well-known auto dealer does business. Earl Kieselhorst thought he owned a 2003 Chevy Silverado -- a truck that he bought from Bill Heard Chevrolet in Antioch. Kieselhorst says he &quot;paid cash for it. Made the deal. Sales manager signed off on it. Signed all the paperwork. And drove off.&quot; He traded in his car and gave the dealer a check for $8,100. &quot;I have the keys,&quot; Kieselhorst tells NewsChannel 5 investigative reporter Jennifer Kraus. But he doesn&#39;t have his truck. Bill Heard does. &quot;I can&#39;t see any reason why this wouldn&#39;t be my car,&quot; he adds. Just one day after he bought the truck, a salesman from Bill Heard called to say the dealership was having second thoughts about the deal. He told Kieselhorst that if he wanted to keep his truck, he needed to fork over another $10,000 -- something he refused to do. After all, he says, they had a signed deal. But the next morning, when Kieselhorst woke up, his truck was gone. &quot;And I was like I can&#39;t believe it,&quot; he recalls. The dealership had come and taken it in the middle of the night. &quot;I&#39;ve got a contract. This is a legal contract. I don&#39;t know what to say. I don&#39;t know what to say.&quot; Metro police investigated and wanted to file charges against Bill Heard for stealing the truck. Detective Ray Paris got a statement from Bill Heard, blaming a rookie salesman for what happened and calling it a mistake. (Read the statement given to police by Bill Heard.) &quot;They inadvertently sold the vehicle at a lower cost than what they should have,&quot; Paris says. Kathleen Calligan says the Better Business Bureau has received literally hundreds and hundreds of similar complaints about the Bill Heard dealership -- more complaints by far than any other auto dealer in all of Middle Tennessee. &quot;Not only is this an unbelievable volume of complaints, most of them are unresolved,&quot; she adds. Calligan says that, in this day and age, dealers know exactly how much a vehicle is worth. And if a dealership truly does make a mistake, she says they&#39;ll take the loss -- rather than call the customer and demand he make up the difference. &quot;There is absolutely no reason for a sale not to be final when the customer walks out of the dealership,&quot; Calligan adds. Yet even after Bill Heard had taken back the truck, the salesman called Kieselhorst again. &quot;He calls me back and offers to sell it to me for $11,000 more than I paid for it,&quot; Kieselhorst recalls. Kieselhorst said no way. And even though he still believes he is the rightful owner of the truck, when we went looking for it at Bill Heard, we found a customer checking it out. It was for sale, the customer and a saleswoman told us. &quot;The whole thing has just gotten more and more ridiculous,&quot; Kieselhorst says. And now the self-proclaimed largest Chevrolet dealership in the world is accusing Kieselhorst of &quot;trying to pull a fast one&quot; on them. &quot;This is the way this company does business,&quot; Calligan says. &quot;They really thought they would be able to pull a fast one on their customer.&quot; After we tried to get their side for days, Bill Heard faxed us a statement just before air time, saying that Kieselhorst &quot;should have known&quot; that the deal he got was too good to be true. The company says: &quot;It is not reasonable or fair to expect for Bill Heard Chevrolet ... to be bound by a sale where a clear and material mistake was made, and the customer was aware that it was a mistake.&quot; (Read Bill Heard&#39;s statement provided to NewsChannel 5.) Kieselhort says he just thought Bill Heard was giving him the type of good deal they advertise. As for the police investigation, the DA says this is a civil case, not a criminal case. He says Kieselhorst is free to take the dealer to court -- something he&#39;s now seriously considering. Fri, 28 Jul 2006 16:1:48 CDT en-us 3 http://www.petitionspot.com/petitions/billheard/#sig4377689 Wed, 31 Dec 1969 18:0:00 CST I support this petition. http://www.petitionspot.com/petitions/billheard/#sig4224141 Wed, 31 Dec 1969 18:0:00 CST I support this petition. http://www.petitionspot.com/petitions/billheard/#sig4159844 Wed, 31 Dec 1969 18:0:00 CST I support this petition. http://www.petitionspot.com/petitions/billheard/#sig4150521 Wed, 31 Dec 1969 18:0:00 CST I support this petition. http://www.petitionspot.com/petitions/billheard/#sig3995962 Wed, 31 Dec 1969 18:0:00 CST I support this petition. I bought a mini Chrysler van 2005. Huntsville Al,salesman Clavin Owens. I asked if the car was a trade in or bought at an action. He told me a trade-in. He lied. I found out after purchase, it was bought at an auction. Then Jack Wilson, finance manager, tried to load me down with fees not previously mentioned. I have not been able to get the title. It will soon be three weeks. http://www.petitionspot.com/petitions/billheard/#sig3765308 Wed, 31 Dec 1969 18:0:00 CST Good Luck! I Hope You Win Your Case! They are the worst dealership EVER! http://www.petitionspot.com/petitions/billheard/#sig3657791 Wed, 31 Dec 1969 18:0:00 CST http://www.petitionspot.com/petitions/billheard/#sig3622101 Wed, 31 Dec 1969 18:0:00 CST A deal is a Deal. Take him to court! http://www.petitionspot.com/petitions/billheard/#sig3621077 Wed, 31 Dec 1969 18:0:00 CST I bought a car from Bill Heard....and got ripped off of $2000 down..also my payment was not what we agreed on....HORRIBLE EXPERIENCE!!! http://www.petitionspot.com/petitions/billheard/#sig3596933 Wed, 31 Dec 1969 18:0:00 CST Outrageous! My husband and I are buying a new vehicle very soon (the truck was rearended last month). Thanks to whoever started this petition so we know where to NEVER go for a vehicle. http://www.petitionspot.com/petitions/billheard/#sig3572708 Wed, 31 Dec 1969 18:0:00 CST http://www.petitionspot.com/petitions/billheard/#sig3566076 Wed, 31 Dec 1969 18:0:00 CST What criminals http://www.petitionspot.com/petitions/billheard/#sig3496259 Wed, 31 Dec 1969 18:0:00 CST http://www.petitionspot.com/petitions/billheard/#sig3471307 Wed, 31 Dec 1969 18:0:00 CST The same thing happen to me alittle different i got a truck from them friday.Sat the truck would not start I took it back they said they fixed it sunday it wouldnt start they was close monday was a holiday tuesday i called them all day they said they was going to tow it in no tow truck all day wed it wouldnt start i called them and told them i wasnt going to keep that truck i got it down there they wouldnt take the keys they said they found a bank to finace it it been 4 day i only drove the truck a day in a half now they say i have to keepit the same man that sold me the truck was now the rudest man i ever mit how about that 702-306-4098 http://www.petitionspot.com/petitions/billheard/#sig3413492 Wed, 31 Dec 1969 18:0:00 CST Get this on TV. These people shouldn&#039;t be in business. http://www.petitionspot.com/petitions/billheard/#sig3352161 Wed, 31 Dec 1969 18:0:00 CST I totally feel for all of these people. Dishonest people need to go walk off a cliff. http://www.petitionspot.com/petitions/billheard/#sig3184461 Wed, 31 Dec 1969 18:0:00 CST http://www.petitionspot.com/petitions/billheard/#sig2942939 Wed, 31 Dec 1969 18:0:00 CST The end all for crooked stealerships. Thanks for making the petition. http://www.petitionspot.com/petitions/billheard/#sig2938955 Wed, 31 Dec 1969 18:0:00 CST Screw crooked dealers. http://www.petitionspot.com/petitions/billheard/#sig2935894 Wed, 31 Dec 1969 18:0:00 CST You might want to be careful. I have read your complaint and others on www.ripoffreport.com and this stuff sounds so crazy, almost like mafia type dealings.